Cancellation Policies

We understand that emergencies and real life happens - we're human, too. But please respect that these policies are in place to protect us as a small business.

Spaces at our studio are super limited, and it's nice because we have smaller classes and lots of personal space! But this also means that if we hold a spot for you in a class and you cancel last minute or fail to show up, it not only affects us as a business, it also takes the spot away from someone else who could have really used that time on their mat.

Please provide the following notice for cancellation via email to lunayogapei@gmail.com:

  • 6 hours for evening classes

  • 12 hours for morning classes

  • 24 hours for special events (unless otherwise stated upon registration)

  • 48 hours for a private 1 on 1 lesson

  • 14 days for private group booking

Please note that no refunds will be issued beyond these cancellation windows.

Other things to note:

  • One-off purchases (such as the class packs and gift certificates) are non refundable and non-transferrable.
  • Classes start on time. Late arrivals to the studio are not permitted in class and will be considered a no show.

PRIVATE EVENT BOOKINGS:

  • Private lessons require a 50% non-refundable deposit to book, and are not considered reserved until this deposit is paid.
  • The full fee is required to be paid 14 days before the event.
  • To cancel, 14 days notice is required. If you cancel with less than 14 days notice, you will not be refunded at all.
Thanks so much for respecting everyone's time!